PRIVACY POLICY.

Depending on how you interact with us, we may collect information that you voluntarily provide to us or information generated through your use of our website.

This may include:

A. Personal and Contact Information

• Full name;
• Email address;
• Mobile or telephone number;
• Residential or correspondence address;
• Date of birth or age, where relevant;
• Nationality, where relevant; and
• Other contact information you voluntarily provide.

B. Education and Professional Information

Where relevant to the services requested, we may collect:

• Educational qualifications;
• Academic records;
• Employment history;
• Professional experience;
• Skills and certifications;
• Resume/CV information;
• Career preferences; and
• Other information required to assess eligibility for a selected program or service.

C. Immigration and Application Information

Where required for immigration, visa, work permit, study-abroad or related services, we may collect information such as:

• Passport details;
• Visa and immigration history;
• Travel or application history;
• Details relevant to immigration eligibility;
• Family information where required for an application;
• Supporting application information; and
• Other information requested by the relevant authority or institution.

D. Documents

Depending on the service selected, you may provide documents such as:

• Passport;
• Educational certificates;
• Employment or experience documents;
• Financial documents;
• Language test results;
• Identification documents;
• Civil documents; and
• Other supporting documents.

You should only provide documents that are genuine, valid and legally obtained.

E. Payment Information

Where you purchase our services, payment information may be processed through our authorized payment service providers.

We may receive information such as payment status, transaction reference, payment date and amount.

Where payment is processed by a third-party payment provider, your payment information may also be subject to that provider's privacy policy and terms.

We do not require you to provide your complete card PIN, banking password or other confidential banking credentials to us.

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Website pages visited;
• Approximate usage information;
• Date and time of website access;
• Referring website; and
• Technical information necessary for website security and operation.

This information may be used to maintain, secure and improve our website and understand general website usage.

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences and support marketing or analytics activities.

Cookies may be used for purposes including:

• Website functionality;
• Security;
• Analytics;
• Performance improvement;
• User preferences; and
• Marketing or advertising, where applicable.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

We may use your personal information for legitimate business and service-related purposes, including:

• Responding to enquiries;
• Contacting you regarding our services;
• Conducting profile assessments;
• Providing consultation and guidance;
• Preparing or assisting with applications;
• Reviewing documentation;
• Providing immigration or study-abroad assistance;
• Providing employment-related assistance where applicable;
• Processing payments;
• Managing your account or enrollment;
• Communicating application updates;
• Providing customer support;
• Improving our services and website;
• Maintaining business and accounting records;
• Preventing fraud, misuse or unlawful activity;
• Complying with applicable laws and regulatory requirements; and
• Performing other purposes reasonably necessary to provide the services you have requested.

If you submit an enquiry or voluntarily provide your contact details, we may contact you regarding your enquiry, selected services or application.

Subject to applicable law, we may also send information regarding our services, programs, updates, offers or other relevant communications.

You may request to stop receiving promotional communications from us at any time.

However, you may continue to receive important service-related communications, such as payment confirmations, application updates, documentation requests, security notices or other communications necessary to provide your services.

We do not sell your personal information as a standalone product.

We may share information where reasonably necessary to provide our services or comply with applicable obligations.

Depending on the service you have selected, information may be shared with:

• Our employees and authorized representatives;
• Consultants and professional advisors;
• Immigration or legal professionals, where applicable;
• Educational institutions;
• Employers or recruitment partners;
• Government departments and immigration authorities;
• Embassies or consulates;
• Application processing partners;
• Payment service providers;
• Technology and software providers;
• Cloud storage or hosting providers;
• Communication service providers; and
• Other third parties reasonably necessary to provide the requested services.

We will seek to limit information shared with third parties to information reasonably necessary for the relevant purpose.

If you engage us for immigration, visa, work permit, study-abroad or related services, certain personal information and documents may need to be provided to the relevant government authority, immigration department, embassy, consulate, educational institution, employer or other competent organization.

Such organizations may process your information independently and according to their own privacy policies, laws and procedures.

Once information is submitted to an external authority or organization, its handling of that information may be governed by the laws and policies applicable to that organization.

We take reasonable technical, organizational and administrative measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

Depending on the nature of the information and our systems, security measures may include:

• Access controls;
• Authentication procedures;
• Restricted employee access;
• Secure systems and storage;
• Monitoring and security practices; and
• Other reasonable safeguards.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own account, devices, passwords and communications.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations and protecting our legitimate interests.

The period for which information is retained may vary depending on:

• The type of information;
• The nature of the service;
• Whether an application is ongoing;
• Legal and regulatory requirements;
• Accounting and tax requirements; and
• The need to resolve potential disputes or claims.

When personal information is no longer reasonably required, we may securely delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about how your personal information is processed;
• Request access to certain personal information held by us;
• Request correction of inaccurate or incomplete information;
• Request deletion of information where legally applicable;
• Withdraw consent where processing is based on consent;
• Request restriction of certain processing where applicable; and
• Raise a privacy-related concern or complaint.

Certain requests may be subject to legal, contractual or regulatory limitations.

To protect your privacy, we may need to verify your identity before processing certain requests.

Where we process your personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services where the information is necessary for the relevant service or application.

You are responsible for ensuring that information provided to Indians Abroad is accurate, complete and up to date.

If any information changes during the course of your service or application, you should notify us promptly.

Providing inaccurate, incomplete or misleading information may affect our ability to provide services or may affect an application submitted to a third party or authority.

Our website and services are primarily intended for adults.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

Where a service involves a person below the applicable age of consent, information may be collected and processed with the involvement or consent of a parent or legal guardian, where required.

If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us.

Our website may contain links to third-party websites, including government websites, educational institutions, employers, payment providers, social media platforms and other external services.

We are not responsible for the privacy practices, content, security or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website or service before providing your personal information.

Depending on the services requested, your information may need to be shared with organizations or authorities located outside India.

For example, immigration or education applications may require information to be provided to foreign governments, embassies, educational institutions or employers.

Where personal information is transferred outside India, we will take reasonable steps to handle such information in accordance with applicable legal requirements.

If we become aware of a security incident involving personal information that requires notification under applicable law, we will take reasonable steps to investigate, contain and address the incident and provide notifications where legally required.

Communications between you and Indians Abroad may be conducted through email, telephone, WhatsApp, SMS or other communication channels.

Please be aware that communication through third-party platforms may also be subject to the privacy and security practices of those platforms.

You should avoid sending unnecessary sensitive information through unsecured or unauthorized communication channels.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated Privacy Policy will be published on this website along with the revised “Last Updated” date.

We encourage you to periodically review this page to remain informed about how we handle personal information.

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, subject to any mandatory rights and protections available to individuals under applicable law.

Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us.

Indians Abroad Operated by Myst Edutech Pvt. Ltd.

Email: info@indiansabroad.in Website: IndiansAbroad.in

Registered Office: Address: Plan S Business Park, 2608, opposite DY Patil Stadium, MIDC Industrial Area, Navi Mumbai, Maharashtra 400706

Privacy Requests

For privacy-related requests, please contact us at:

Email: info@indiansabroad.in

Please include sufficient information to help us understand and process your request.

By using the Indians Abroad website or services, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information may be collected, used, stored and shared as described above.